A happy ending to a miserable MetLife short sale experience
Posted by Minna Reid on Tuesday, April 17th, 2012 at 12:21pm.MetLife...The only positive thing I can say about this bank is that I am overjoyed they are no longer writing new loans since January 13, 2012. They truly do not belong in the mortgage servicing business.
I listed my clients home in June of 2011. Since they had an FHA insured loan, and the FHA short sale process is rather simple and predictable, I mistakenly assumed we were in for a smooth ride.
Boy, was I wrong. MetLife has one of the worst and most unresponsive loss mitigation departments I have ever seen. Not only did they blatantly disregard our file for weeks and months on several occasions, they even failed to follow FHA guidelines. On several occasions we were forced to get HUD to intervene to keep the file moving along.
One very patient buyer, endless frustrations and 10 months later - this MetLife FHA short sale closed and my South Windsor, CT short sellers were able to move on past their underwater home and finally say goodbye to MetLife.
Minna Reid is a CT Licensed Real Estate Broker Associate with CG Real Estate, specializing in short sales, serving the Central CT including, but not limited to; Avon, Berlin, Bristol, Cheshire, Cromwell, Farmington, Glastonbury, Hamden, Meriden, Middlefield, Middletown, Newington, New Britain, North Branford, North Haven, Plainville, Portland, Prospect, Rocky Hill, Southington, Wallingford, West Hartford, Wethersfield and Wolcott.
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