Connecticut short sales with MetLife Bank.
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Tuesday, April 17th, 2012 at 12:21pm. 704 Views, 0 Comments.
MetLife...The only positive thing I can say about this bank is that I am overjoyed they are no longer writing new loans since January 13, 2012. They truly do not belong in the mortgage servicing business.
I listed my clients home in June of 2011. Since they had an FHA insured loan, and the FHA short sale process is rather simple and predictable, I mistakenly assumed we were in for a smooth ride.
Boy, was I wrong. MetLife has one of the worst and most unresponsive loss mitigation departments I have ever seen. Not only did they blatantly disregard our file for weeks and months on several occasions, they even failed to follow FHA guidelines. On several occasions we were forced to get HUD to intervene to keep the file moving along.